Every now and then, someone who has bought AnyRail does not receive his or her license key because our license mail does not get past their spam filter.

Of course, they try to contact us through email, but sometimes our response mails don't get past the spam filters either.

For both the customer and for us, this is a difficult situation, where both parties remain in doubt about what is going on.

I would like to suggest two solutions:
1. If you don't seem to hear from us, please check your spam box. We always answer each and every mail, so you'll probably find it there.
2. Create an account on this forum, and contact me through a personal message. We always read and answer them. You may also simply post a message in this thread to let us know.

David.

Yes, we've put a note on the 'buy' page as well, but we don't want to clutter the website with all sorts of information that might be irrelevant to 99% of the people.

This forum is pretty well indexed by Google, so hopefully this information is easy to find if necessary.

David.